ICT consolidate in European firms despite the economic crisis

Raquel Pérez-Estébanez, Elena Urquía-Grande, Manuela Cañizares-Espada

Resumen


The aims of this study are twofold, first to know if ICT has increased in European firms' despite the recent economic crisis and second, to know the differences between businesses ICT’ implementation by firm size. The focus of the investigation is on ICT use of firms of the EU-29 Member States comparing a crisis period with an increasing economic period, using statistical information from EUROSTAT. The data was analysed with a multiple regression model and a nonparametric correlation coefficient, Kendall's tau. The results show that businesses consider ICT as a key component of their strategy because despite of the crisis, ICT indicators have increased in almost all European countries. The results also indicate that crisis began to affect to eCommerce from 2007 due mainly to the fall of consumer. Finally, related to firm size small firms improved their implementation of information technologies more than large ones but large firms are more active regarding eCommerce.


Palabras clave


Information and Communication Technologies (ICT), eCommerce, EU-29 countries, Economic crisis.

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